At Noble Publishers Hub, we are committed to providing high-quality publishing, writing, editing, design, and marketing services. Every project involves a significant investment of time, creativity, and professional effort. To ensure fairness and clarity for all clients, we’ve outlined the following Refund & Cancellation Policy.
Refunds are available in specific cases depending on the project stage and type of service ordered.
If a refund request is made before the delivery of any initial drafts, concepts, or materials, a full refund (minus a 10% administrative fee) will be issued.
If a refund request is made within 48 hours of the first draft or concept delivery: ✅ 66% refund (minus a 10% processing fee).
If requested between 48 and 120 hours after initial delivery: ✅ 33% refund (minus a 10% processing fee).
No refunds will be provided after 120 hours of delivery. However, we’ll offer revisions or alternative solutions to ensure your satisfaction.
Once you approve or request revisions for delivered work, the project moves forward — refunds are no longer applicable.
Refunds do not apply once final files, manuscripts, or published materials have been delivered.
For publishing services, no refund applies once the book has been submitted for publication or distribution.
For marketing and promotional services, refunds are not possible once campaigns have been launched, scheduled, or materials have been distributed.
If no client activity or response occurs for 30 days, the order becomes inactive and ineligible for a refund.
To reactivate, a reactivation fee may apply depending on project scope.
If you’ve purchased a package (e.g., Book Writing + Publishing + Marketing), refunds will apply only to services that have not yet begun.
Example: If your book writing is approved and complete, you may still receive a refund for the marketing portion (if not started).
You may cancel your order before project initiation for a full refund (minus 10% processing). Once work begins, cancellation requests will be handled according to the refund schedule above.
If the client chooses to cancel after significant progress has been made, Noble Publishers Hub reserves the right to deduct the cost of completed work and time invested.
Refund requests must:
Include a valid reason aligned with your original service agreement.
Be submitted in good faith. If your work meets the agreed-upon quality and deliverables, a refund will not be granted. Instead, additional revisions or adjustments will be offered.
If it’s found that the same project was submitted to multiple companies to claim multiple refunds, Noble Publishers Hub reserves the right to decline the refund and terminate the contract.
All creative materials (text, design, layouts, and formatted files) remain the property of Noble Publishers Hub until full payment is received. After payment completion, ownership transfers to the client.
All refund and cancellation requests must be submitted in writing to our Support Department at:
Email : info@americanpublishershouse.com
Mailing Address : 50 California Street, Suite 1500, San Francisco, 94111
Please include your order number, reason for refund, and supporting details. Each request is reviewed individually based on this policy’s terms.
Our goal is to provide exceptional service with honesty, transparency, and respect for every client’s vision. While our refund and cancellation policy ensures fairness, our team is always open to resolving any concerns through clear communication and mutual understanding.
With extensive industry expertise, we are proud leaders in publishing and marketing, dedicated to bringing writers’ stories to life and fostering a vibrant community of passionate readers around the globe.
Disclaimer: Noble Publishers Hub provides professional publishing and marketing services. While our strategies are designed to improve visibility and reach, specific outcomes such as sales performance, reader engagement, or market recognition are not guaranteed. Results may vary depending on the book’s content, target audience, and marketing scope.
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